The Future

Due to the success of the partnership, Harvey Nichols are looking at more ways in which they can utilize the Consignor platform.

“We’re currently looking at adding additional carriers to further improve the customer journey and lower our costs."
“We’re also looking at improving our returns journey to see how we can automate it with the production of returns labels rather than the pre-printed labels we use currently. We would also like to track returns through Consignor as well.” James concludes